Frequently Asked Questions
1. What are InviteGarden products?
InviteGarden provides editable digital birthday invitation templates that you can customize in Canva.
2. Will I receive a physical invitation?
No. All InviteGarden products are digital. Nothing will be shipped to you.
3. Do I need a Canva account?
Yes. A free Canva account is generally enough to open and edit the templates.
4. Can I customize the invitation?
Yes. You can personalize the available text, colors, and other editable elements in Canva..
5. What do I receive after purchasing a template?
You will receive access to your purchased digital product and the information required to access the Canva template, according to the product listing.
6. Can I print my completed invitation?
Yes. Once you finish editing, you can download the invitation and print it at home or through a professional printing service.
7. Can I share or resell the template?
No. Purchased templates are intended for the purchaser’s personal use. You may not resell, redistribute, or share the original template link.
8. Are digital purchases refundable?
Digital purchases are generally non-refundable after the product has been delivered or accessed. Please see our Refund Policy for complete details.
9. What should I do if my Canva link doesn’t work?
Contact us at support@invitegarden.com if your Canva link is missing, incorrect, or inaccessible. We will help resolve the issue.
10. Do you provide help with the templates?
Yes. If you have difficulty accessing or using your purchased template, you can contact us for reasonable assistance.
11. When will I receive my purchase?
Your digital product is delivered electronically. Access information is generally provided after your purchase has been successfully processed.
12. How can I contact InviteGarden?
For questions about orders, templates, downloads, or access problems, email us at support@invitegarden.com.
No design experience is needed. Canva makes editing simple with easy-to-use text, color, and image tools.